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003022 4188 8018
Visit our offices
Haraki Rhodes 85102 Greece
Send us an email
support@algoosconsulting.com
We are open all day
8:00 am to 10:00 pm daily

Mystery Check

Mystery Check

The Mystery Check offers a great opportunity of seeing a hotel from the guests’ perspectives and making objective evaluations to improve performance

 

  • Audit on basis things discuss with management
  • Documentation of all quality requirements from check-in, room facilities, staff and service to the garden
  • Evaluation of the individual categories to astandardised scoring system
  • Additional photographic material and detailed descriptions
  • Concrete recommendations
  • An detailed preparation on basis of quality data and websites
  • Three-day visit by checker
  • Written and photographic documentation & analysis
  • Personal debriefing on findings at the hotel
  • Detailed, comprehensive report and presentation
  • Three-day follow-up visit within six months
  • Review of measures implemented since last Mystery Check